SAP ADM Manager Movate

Position -- Permanent
Role – SAP ADM Manager
Experience – 10 -15 Years
Location – Chennai / Bangalore
Work Mode - Hybrid
About the Company
Movate is a new age services company that harnesses the power of digital technologies to reimagine customer
engagements. We enable businesses to anticipate and face disruptions effectively through our digital, technology
and support services. We are a global customer experience and technology consulting services provider and a digital
transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-
market players to large enterprises. We have a diverse team of over 11,500 customer-centric thinkers, collaborators,
and co-creators across 20 global locations.
About the Role
We are seeking an experienced and results-driven SAP ADM Manager to oversee the end-to-end management of
SAP application ticket Resolution. The ideal candidate will lead support and enhancement initiatives, ensure SLA
adherence, drive continuous improvements, and collaborate with business stakeholders for delivering high-quality
SAP solutions.
Key Responsibilities
• Lead and manage SAP Application ticket Resolution for all SAP Modules, SuccessFactors and Ariba. Expected
to understand SAP Modules at least
• Ensure high availability, reliability, and performance of SAP systems through proactive monitoring and issue
resolution.
• Manage a team of internal staff and/or vendor resources, ensuring adherence to SLAs and KPIs.
• Act as the point of contact for SAP incidents, enhancements, and minor projects.
• Prioritize and allocate resources effectively for both corrective and preventive maintenance tasks.
• Collaborate with business teams to understand requirements and ensure timely delivery of solutions.
• Ensure compliance with internal policies and audit requirements.
• Identify improvement areas and drive automation and optimization initiatives.
• Manage service delivery partners and third-party vendors, including governance, performance, and
escalations.
• Maintain documentation of changes, enhancements, and support procedures
Required Skills & Experience
• 10+ years of overall SAP experience, with at least 3 years in a managerial or lead role within SAP ADM.
• Strong knowledge of SAP ECC or S/4HANA Modules.
• Deep understanding of SAP functional modules and integration points.
• Experience managing incidents, problems, and changing management processes (preferably using ITIL
framework).
• Hands-on knowledge of SAP Solution Manager, CHARM, and monitoring tools is a plus.
• Familiarity with agile and waterfall methodologies.
• Strong leadership, communication, and stakeholder management skills.
• Ability to work under pressure and prioritize multiple tasks.

• Excellent problem-solving and decision-making abilities.
Preferred Qualifications
• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Pay range and compensation package
• Competitive salary based on experience and qualifications.
Equal Opportunity Statement
We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We enco
urage applications from all qualified individuals regardless of race, gender, age, sexual
orientation, disability, or any other characteristic protected by law.
.